Every individual we worked with or spoke to were professional people. They had knowledge supported with field experience. Communication was a breeze. All questions were answered without hedging. They were truthful and honest. The workers installing the roof, in our care, were very very hard-working individuals. They were on time and did an incredible job of cleaning up every speck of debris. When they left the job site I was extremely satisfied with the quality and workmanship. They would be a go to company for any of their offered services
Their workmanship was excellent.
After the hail storm last year, we needed replacement of our roof, siding, gutters, facia, and screens. The team at Universal Builders was fantastic! They arrived to inspect the damage with the insurance adjuster to make sure everything that was damaged in the storm was detected, recorded, and covered . The final result of the work was arguably better than the original construction; we are very happy with the results. I want to especially commend Todd and Bobby who were so friendly and who worked with me to schedule the work around my wife's and my difficult schedules. The only minor damage that was caused by the crew doing the siding was met with a friendly attitude and was quickly corrected. I will definitely use Universal Builders for any future work I require and will recommend them to all of my friends and family.
While the job done was great, and the response to repair a piece of fascia that got damaged during a wind storm was immediate, I have to know a star for the less than stellar communication. Communication did improve once upper management entered the scene, and I am sure the over abundance of jobs they had was a contributing factor. Communication with Management was fantastic.
Everyone that I worked with at the company and at the workers on the job at my home were pleasant and helpful, The workmanship by all the different crews was excellent. The job includes a new roof, gutters and downspouts, copper flashing around 2 chimneys,2 new garage doors and a deck pressure washed and repainted. Everything was done in a professional and excellent manner.
I have never seen a more hard working team in all my life - 1 day - removed / replaced roof.
Everyone was very nice. They did a great job and cleaned up after. Very professional trustworthy. Communication was great between project manager, the teams, and us. Very satisfied:)
Working with Universal Builders was very pleasant since the beginning. The communication between the company, Chris and us has been effective, and they were very prompt to respond. Chris Darity was very kind, courteous, and professional. He worked directly with our insurance and got the best value for the job to be done. Bobbie Baker always gave us a call for updates on the job. All the different crews that worked on the house such as; roof, siding, metal roof, and the gutters did a great job. We want to point out that Kevin with the siding did an outstanding and excellent job. We are very pleased and satisfied with Universal Builders and we strongly recommend the company. Edmundo & Grace Hernandez
I am more then impressed with this company. Jacob was very professional and worked with my insurance company to get me the best replacement with a great warranty. The roof looks awesome with the recommended colors we sat down and picked as well as the crew was very courteous and did a great job cleaning up! I will definitely recommend this company to family and friends.
Great work by the roof installing team and a good quality work. It has been over an year and we have no issues.
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